How fast can you pick up my car?

It depends on the day and where the car is. We book the earliest slot we have once you've accepted the quote, and same-day pickups happen when the schedule allows. Calling early in the day gives you the best chance.

Do you pay for the car or just tow it?

We pay for it. The number depends on the car's weight, what it is and what condition it's in. You're paid when the car has been checked and loaded, and towing is free.

Will you take a car that doesn't run?

Yes. Most of what we take doesn't run. Dead batteries, seized engines, flat tires and missing keys are all fine as long as we can get the car onto the deck.

What do I need to sell my car to you?

The registration signed by every registered owner and photo ID that matches. You'll sign ICBC's Transfer/Tax Form after you're paid, and you keep the plates.

Can you get a car out of an underground parkade?

Usually, yes. Tell us the posted clearance, the level and how the car is parked. We'll send a truck that fits, or winch the car up to street level if it has to come out that way.

Which areas do you cover?

Vancouver, Burnaby, Surrey and Richmond, plus nearby parts of the Lower Mainland. Tell us where the car is and we'll confirm before booking.

Can I sell a car that still has a loan on it?

Yes, once the lender is paid out or agrees in writing. A VIN search at BC's Personal Property Registry shows whether a lien is registered against the car.

What happens to the car after you take it?

It goes to a licensed auto recycler. Fluids are drained, usable parts are pulled, and the rest is crushed and shredded so the metal can be reused.

Fast car removal in Vancouver, Burnaby and Surrey

Tell us what the car is and where it's parked. We'll give you a number, book the pickup and tow it away for free.

Free towing
Paid when it's loaded
Runs or doesn't

Moss-covered van strapped onto a flatbed on a residential street

Fast Car RemovalQuote request, about a minute

Got it. Your details came through.

We'll call you back with a number. If it's urgent, call (236) 204-1112.

What we take

Cars, trucks and vans nobody wants to fix

Car removal for the vehicle that's done, whatever got it there.

Scrap carsOld, rusty or high-kilometre cars that aren't worth another repair bill.
Cars that won't startDead batteries, seized engines, failed fuel pumps. We winch them on.
Accident damageFront ends pushed in, airbags out, frames bent. Tell us what's damaged.
Trucks and vansPickups, cargo vans and minivans, including ones with racks or shelving.
Long-parked carsCars that sat for months in a parkade, a carport or a side street.
Estate and extra carsA parent's car, a second car nobody drives, the one left behind after a move.

How it goes

Three steps, one trip

Most of the time is spent booking the truck, so we keep the rest short.

Send the details

Year, make, model, how it's doing and where it's parked. The form beside this takes about a minute, or call.

Get a number

We call you back with an offer. If you say yes, we book a pickup time that works for you.

Loaded and paid

The driver checks the car matches what you told us, you sign it over, you get paid and the car is gone.

Flatbed tow truck with a dark van loaded, parked on a residential street — One of our flatbeds on a residential street with a van loaded.

Old sedan with a mismatched door parked on a city street — A car parked on the street for months is a common call.

The number

What sets the offer

No guesswork on our side either. These are what we look at.

Weight and size: Bigger vehicles carry more metal. A full-size van usually beats a small hatchback.
Complete or stripped: Engine, transmission, catalytic converter, wheels. Tell us if anything has been pulled.
Make, model and year: Some cars have parts recyclers still want, which can lift the offer above metal value.
Condition: Runs, doesn't run, or damaged. Damage matters less than people think if the parts are there.
Where it's parked: A street or driveway is simple. A tight parkade or a back lane takes more time to load.
Paperwork: A signed registration and matching ID mean we can pay and load on the spot.

Rather talk it through?

(236) 204-1112

Where we go

Vancouver, Burnaby, Surrey and Richmond

Each city has its own pickup quirks. Here's what we plan around.

VancouverLaneway garages, permit-only streets and older apartment parkades with low ceilings.
BurnabyTowers around Metrotown and Brentwood with underground parking, plus quieter streets in the north end.
SurreyDriveways, townhouse complexes and cars parked on wide residential streets.
RichmondStrata visitor stalls, flat lots and low-rise condos with gated parking.

Dusty sedan left sitting in an underground parkade — Underground parkades need the right truck for the clearance (stock photo).

Damaged cars lined up at a recycling yard — Every car goes to a licensed recycler like this one (stock photo).

Before pickup day

What actually slows a car removal down

Almost never the car. Usually it's one of these.

Have the registration ready
Sign the transfer last
Check for money owing
Take the plates off
Sort out access
Empty it properly
Know where it goes after

Have the registration ready

BC doesn't use ownership titles. The registration is what proves the car is yours, and every owner named on it has to sign. Bring photo ID that matches the name on the registration.

Lost it? Any Autoplan broker can print a replacement, usually while you wait. ICBC's selling a used vehicle page lists the steps.

Sign the transfer last

ICBC's Transfer/Tax Form is the piece that moves the car out of your name. The driver brings a blank one. You fill it in together once the car has been checked and you've been paid, not before.

Keep your copy. It's your record that the car left your hands on that date.

Check for money owing

If the car was financed, the lender may have a lien on it. Liens show up on a VIN search at BC's Personal Property Registry.

A car with a lien can still be sold to us once the loan is paid out or the lender agrees in writing. Tell us about it on the first call so it doesn't hold up pickup day.

Take the plates off

Plates belong to ICBC, not the car. Unscrew them before the truck arrives. You can keep them for your next vehicle or hand them in at a broker.

Then cancel or move the insurance. Your broker can tell you whether any refund applies to your policy.

Sort out access

Most delays on pickup day are about getting to the car, not the car itself. Underground parkades have height limits, stratas have move rules, and some lanes are too tight for a long truck.

Tell us the posted clearance, which level the car is on and whether anything is parked in front of it. We'll send a truck that fits.

Empty it properly

Look under the seats, in the trunk well and in the door pockets. Take the garage remote, toll transponder and parking pass.

Once the car is strapped down it goes straight to the recycler, and we can't go back for a forgotten bag.

Know where it goes after

Every car we take goes to a licensed auto recycler. Fluids are drained, the battery and tires are handled separately, usable parts are pulled, and the shell is crushed and shredded for metal.

We buy whole vehicles only. A detached catalytic converter isn't something we buy on its own.

Questions

Questions people ask first

How fast can you pick up my car?: It depends on the day and where the car is. We book the earliest slot we have once you've accepted the quote, and same-day pickups happen when the schedule allows. Calling early in the day gives you the best chance.
Do you pay for the car or just tow it?: We pay for it. The number depends on the car's weight, what it is and what condition it's in. You're paid when the car has been checked and loaded, and towing is free.
Will you take a car that doesn't run?: Yes. Most of what we take doesn't run. Dead batteries, seized engines, flat tires and missing keys are all fine as long as we can get the car onto the deck.
What do I need to sell my car to you?: The registration signed by every registered owner and photo ID that matches. You'll sign ICBC's Transfer/Tax Form after you're paid, and you keep the plates.
Can you get a car out of an underground parkade?: Usually, yes. Tell us the posted clearance, the level and how the car is parked. We'll send a truck that fits, or winch the car up to street level if it has to come out that way.
Which areas do you cover?: Vancouver, Burnaby, Surrey and Richmond, plus nearby parts of the Lower Mainland. Tell us where the car is and we'll confirm before booking.
Can I sell a car that still has a loan on it?: Yes, once the lender is paid out or agrees in writing. A VIN search at BC's Personal Property Registry shows whether a lien is registered against the car.
What happens to the car after you take it?: It goes to a licensed auto recycler. Fluids are drained, usable parts are pulled, and the rest is crushed and shredded so the metal can be reused.

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